As a thank you to all our customers we started our points loyalty scheme in Jan 2018.
In December 2019 we revised our points system to ensure we can continue to sustain the programme. Changes made are; Points now expire within 6 months and you have to spend £2 to receive 5 points.
How it works? When you enter our shop, you will be required to set up a user profile to build up points as we need to know how many points you build up each purchase.
How many points do I earn? For each £2 you spend you receive 5 points, and these tally up as you add products to your basket.
When and how do I redeem my points? You earn points from your very first order, but until you have paid for the first order they cannot be redeemed. Once that first order has been received your points will appear on your user profile for next time and you simply redeem them under the coupon/points box on the checkout/payment page within a 6 month period.
What can I use my points on? Anything within the shop, some of our customers like to save them up over a few orders and then spend in one transaction, or each order to keep on top of the points to use them up, the choice is totally up to you. You must redeem within 6 months or they do automatically vanish, its no different to High Street stores in this respect.
Why did we start the points scheme? We used to run a few discount codes with a couple of our customer bloggers and this gave customers 10% discount, but we found that only a small percentage of our overall customers/orders had this discount applied, so we wanted to ensure that every customer had the chance to receive a discount and this is when we decided to start the loyalty points scheme. We decided on this option as it would be available all the time and not for limited time periods.
Do you still have additional discount codes? Yes we do, they are seasonal codes only, maybe 2-3 times a year.